We view claims as the true test of our services. Our dedicated and highly skilled claims specialists are physically located in the centre of our client service teams to ensure they are an integral part of our business, contributing to client relationships and product development. They are not a back office or an outsourced function, but very much at the forefront of our service offering.

We have an unparalleled experience in the claims management and claims resolution for some of the largest insurance claims in the Region, including some of the most complex Financial Lines, Professional Indemnity and Management Liability claims. We advise that a formal procedure for reporting an insurance case is always carried out. In this way, appropriate documentation is provided in a timely manner in accordance with the policy terms and conditions. Only in this way will the application be quickly accepted and confirmed by the insurance company. We have the ability to communicate concisely and credibly with underwriters when coverage issues arise. Our specialists for individual insurance lines will guide you through the entire claim settlement process.